September 15th 2020
NUGGETS
Who would have ever forecast back in March that this COVID-19 virus would have been lingering on throughout the 
spring and summer months and right on into the fall. But that is certainly what has happened. And while the economy is struggling to its feet, a lot of sections of the economy have yet to rebound, and some never will.
In real estate we were fortunate in that we were deemed an ‘essential service’ and allowed to continue operations, but not necessarily at full speed. Most real estate offices in Niagara shut down to the public in mid-March and many are still shut. We elected not to do that!
Our St. Catharines office remained open both to our Agents and to the public 9-5pm Monday to Friday throughout. And now, while the Pandemic still lingers we feel it is time to move forward and get things operationally back to normal.
Effective the first week of August, we re-opened our Grimsby office to the public, Monday to Friday 9-5pm, with our wonderful Jillian and Cindy back at the helm. And as of the first week of September I’m pleased to announce our Fonthill office is again open to the public 9-5pm Monday to Friday back under the expert care of Joanne.
And while our back administration has been working steadily through the Pandemic, we are now enjoying seeing our regular staff back to working fixed hours. Amber in marketing, Jim in Technology, Steve in training, Susan at the helm for DLC and of course Phyllis back to her full time leadership role as Manager and “mom”.
Now, I should point out that all our staff as mentioned were available throughout and while generally working from home, were continually on hand to provide their very valuable and necessary services in their individual roles.
There has never been a doubt in my mind that we have the very best support staff in the business. And while it is a joy to see them back in the office, it was so rewarding knowing they were there for us and our agents 24/7 in spite of COVID-19. You guys are just amazing!